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Is it possible to upgrade/update the software on the DVR itself (not CMS)?
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Hello,thanks for your message.You can contact the seller to ask for the instruction to upgrade the firmware.
Since we have many different models,please contact seller to make sure which model you need.
Thank you
Floureon Customer Service
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how do you unlock the cameras when the lock icon is on the screen and won’t let you what is happening outside.
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About DVR been locked
https://wp.me/p4MlcL-gY
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1.DVR connected to the monitor via VGA cable
2.Copy the upgrade file to the USB device (Please format the USB device do not store any other files)
3.Login DVR, enter the main interface – System Settings – Advanced – Upgrade
4.Upgrade from USB: Select the upgrade file path and the file , click upgrade
Note: Do not power off during the upgrade, wait for DVR auto-upgrade completed.
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Hi – what is the link for downloading the update files? I have a 960H DVR
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Please contact support@floureon.com and provide the DVR system version information.
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Can someone please tell me what size hard drive I get for a Floureon bH.264 video recorder , trying to set this home security system up
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Internal 3.5 inch SATA hard drive(500GB to 4TB HDD),not support external hard drive.
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hi i have the 8 channel floureon H.264 dvr everything is working fine apart from my email alerts. I put in my provider TALKTALK in mail settings (outbound settings) and the message i get coming up is, Warning senders mailbox illegal. why is this so how do i go about rectifying this please can you advise or am i going wrong some where.
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Hi,thanks for your message. please check if gateway & DNS of DVR is same as your PC?
PS: DVR and PC should connect the same Router. And DVR’s IP need be same setted in a LAN
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I have checked all the above and all the details are correct and the same has my computer still getting the same response as before. In smtp you have various smtps ie gmail live .com etc when put talk talk.net still says same thing now at a loss need a little more help in diagnosing the problem. Eric
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The email account needs to have SMTP or POP / IMAP enabled.
If the connection still fails,please check that whether your Gmail account receives a email from Google that login has been blocked.
Please open your Gmail to set that allow Gmail to use less safe app.
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Hi there
i bought a 8 channel floureon H.264 dvr and email alert works fine with gmail. But there is no option to attach photo in the email. In the youtube I found some video there snapshot open is there. But it is missing in my DVR. what should I do? could u please send me the latest update to get this feature?
Regards
Kumaran
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Hi Kumaran, thanks for your feedback. Yep,different model comes with different function,please tell us your model and better send photos of your DVR to our support email: support@floureon.com
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I need technical support on logging in my email on my security system
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How to setup email notification : https://www.youtube.com/watch?v=RAUQcoflc1M
Any other problems contact support@floureon.com
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Hello,I purchased a Floureon H.264 DVR from Amazon for around £30.00 and it appears it has no HDD inside.Please could you advise me exactly which one I need please ?…..eg Model number etc……Thanks,Alan.
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Please check the product listing whether it contains a hard drive. Some products do not contain a hard drive, you need to purchase the hard disk. If you are not sure whether your product contains a hard drive, contact support@floureon.com and provide the model of it.
DVR need install a bulit-in 3.5 inch SATA2.0 hard drive to save records(500GB to 4TB HDD),not support external hard drive.
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I need help what app do i install on my phone that will word scan code app does not work
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The app is XMeye please download it from Android or iOS Store.
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The receiver won’t connect to my router what can i do to fix this problem
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How to access DVR via mobile phone please refer to the steps
1.DVR connect to router via Ethernet cable
2.Enter the Network setting of DVR to set DHCP Enable and DNS set up to Primary DNS: 8.8.8.8 / Secondary DNS :8.8.4.4
3.Check whether DVR connect to Internet success.If the Nat status is Connected mean that DVR connect to Internet success.
4.Phone connect to the Internet, download and install APP XMeye, then open the APP, click Add Device, enter the DVR device code and password.
Note: APP need to register account, if you can not complete the registration, please select the local login mode.
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Hi – I tried this and the Nat status is 2:Connecting… please help
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1.DVR connect to router via Ethernet cable. Check whether the Ethernet interface indicator blinks, if it doesn’t work please change another cable to have a try.
2.DNS Setting: Primary DNS: 8.8.8.8 / Secondary DNS :8.8.4.4
3.Any other problems contact support@floureon.com
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bonjour; ayant reçu comme cadeau de noël un gps de votre marque; il s’avère que je n’arrive en aucun cas de faire les mises à jour. le site naviextra ne m’est d’aucune utilité; pas plus que votre gps. je vous serais grés de m’aider. dans l’attente d’une réponse de votre part; veuilliez agréer mes sincères salutations
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Map download: https://www.dropbox.com/sh/hka28fnb29p7m3e/AADZo7MfJeWFRiDiHJ9-9Okia?dl=0
How to Update: https://s3.amazonaws.com/ebayimg.appinthestore.com/Floureon/upgrade-map.rar
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Hi there,
I have just purchased and installed a 8ch 4 camera system. Everything was easy to install however each time my car or passing cars comes past the DVR makes quite a loud beeping noise. Is there anyway of stopping this? I have looked in alarm output.
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Enter System setting – Main Menu – Alarm – Motion Detect to turn off Buzzer function
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Hi someone has tried to gain unauthorised access to our camera recording box and locked out the password
how can I reset this please
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The default username is admin default password is null(no password) .If your DVR has been locked please contact support@floureon.com
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Input error password 3 times DVR will be locked.
If you get an error code show me the code I will send the password to you .
If there is no error code and only appear “Account has been locked” , please use the following super password to unlock. Base the date on the screen of DVR to select the correct password. When you input super password DVR will restore factory default setting. The default username is admin default password is no password
if date is 2018-01-31,super password is yzrhbw0
if date is 2018-02-01,super password is NRqqno4792
if date is 2018-02-02,super password is H5cvn31199
If the above method is invalid, please contact support@floureon.com
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H, can you please send me super password for 04/02/2018, 05/02/2018& 06/02/2018 as mines locked itself from 3 unsuccessful attempts at password. Thanks in advance
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02/04/2018 dkCoU01201
02/05/2018 78tCUE4808
02/06/2018 7wrVwA827
02/07/2018 sHvLby9264
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What is the super password for 28/05/2018 please?
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if date is 2018-05-28,super password is u3kkDP1000
if date is 2018-05-29,super password is kUq3FE6531
if date is 2018-05-30,super password is Xr8s7O827
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I don’t no the password for my cctv
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The default username is admin default password is null(no password) .
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I need help with my 8 channel I’m lock out of it and the screen it is saying system maintaining contact installer plz
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If your DVR has been locked please contact support@floureon.com
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There is an unlocking code ad floureon can tell you but they are very difficult to get hold of
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DVR account has been set a project maintenance password please provide the SN code and contact support@floureon.com
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I have an IP camera (Device Type: C6F0SgZ0N0P3L0, Software Version: V10.1.3.5.1-20170901, Webware Version: V1.0.1) – it works great, but I can not figure out how to make the camera move automatically from one point to another (cruises/ tour). I also found this video tutorial: https://www.youtube.com/watch?v=rr3QurSuohk in which you describe how to do that, but my webinterface does not look the same like in the video, do I need to update something? If yes, how do I do that? Thank you.
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you need to create some presets for camera then click Tour button camera will move automatically. Any other questions please contact support@floureon.com
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I already set presets, but clicking on the tour button does not do anything
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When I attempt to set up my camera system, it comes up as admin and asks for a password. I have never set up a password, what could it be?
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default about a year ago was no password, just leave the field blank.
if that doesn’t work, I’d try a password of “admin”, which is pretty common across inexpensive devices.
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Hi i have the same problem cant log on because pass word is wrong yet i have not changed it also your app which allows me to check cameras on my phone will not connect
Sent from my iPhone
>
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The default username is admin default password is null(no password) .If your DVR has been locked please contact support@floureon.com
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Password can be admin again or just leave it blank have u tried that.
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The default username is admin default password is null(no password)
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Hi Anthony most systems for password is admin again, if not message me back & I will try to help u further.
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The default username is admin default password is null(no password) .If your DVR has been locked please contact support@floureon.com
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Its normally just click next and it log u in or password is set at admin
That’s what mine was
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Input error password 3 times DVR will be locked.
If you get an error code show me the code I will send the password to you .
If there is no error code and only appear “Account has been locked” , please use the following super password to unlock. Base the date on the screen of DVR to select the correct password. When you input super password DVR will restore default setting. The default username is admin default password is no password
if date is 2018-01-31,super password is yzrhbw0
if date is 2018-02-01,super password is NRqqno4792
if date is 2018-02-02,super password is H5cvn31199
If the above method is invalid, please contact support@floureon.com
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ive got a froureon 3 camera digital wireless system where can I buy a extra camera to make it a 4 camera system please John
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Cameras and DVR of this model are complete without the cameras sold separately.
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How can I reset my floureon H.264
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DVR has no reset button you can only login it and enter the system setting to restore it.
If you can’t login please contact support@floureon.com
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Hi! I buy some camaras but they are blocked by a password that I do not know how I could recover the access?
I have everything but not the password tha i have too but bu admi
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Input error password 3 times DVR will be locked.
If you get an error code show me the code I will send the password to you .
If there is no error code and only appear “Account has been locked” , please use the following super password to unlock. Base the date on the screen of DVR to select the correct super password. When you input super password DVR will restore default setting. The default username is admin default password is no password
if date is 2018-02-05,super password is 78tCUE4808
if date is 2018-02-06,super password is 7wrVwA827
if date is 2018-02-07,super password is sHvLby9264
If the above method is invalid, please contact Floureon
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my DVR says account has been locked and I need the super password to reset it
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if date is 2018-02-10,super password is Gq1J4N4792
if date is 2018-02-11,super password is KVTQkR1199
if date is 2018-02-12,super password is T8jEKx0
When you input super password DVR will restore default setting. The default username is admin default password is no password
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Hello i have a 1080n ahd dvr with 1tb hdd. There seems to be no snapshot option in motion detect via email. But I was sold the box saying it had this feature. Do I need to do a firmware update or reinstall the hdd.
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DVR has no snapshot feature and it can’t get this feature via upgrade firmware.
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Hi
Do you have a super password for 2018/02/17?
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Input error password 3 times DVR will be locked.
If you get an error code show me the code I will send the password to you .
If there is no error code and only appear “Account has been locked” , please use the following super password to unlock.
Base the date on the screen of DVR to select the correct super password.
When you input super password DVR will restore default setting. The default username is admin default password is no password
if date is 2018-02-23,super password is nxedi34808
if date is 2018-02-24,super password is rJMtA9827
if date is 2018-02-25,super password is zfcEG79264
If the above method is invalid, please contact support@floureon.com
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02-26-2018. Super password please
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Input error password 3 times DVR will be locked.
If you get an error code show me the code I will send the password to you .
If there is no error code and only appear “Account has been locked” , please use the following super password to unlock.
Base the date on the screen of DVR to select the correct super password.
When you input super password DVR will restore default setting. The default username is admin default password is no password
if date is 2018-02-27,super password is POZnuy3416
if date is 2018-02-28,super password is 6gmBDA9143
if date is 2018-03-01,super password is YEqXoD1199
If the above method is invalid, please contact support@floureon.com
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2018-03-03 , 2018-03-04, 2018-03-05. Super password please
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if date is 2018-03-04,super password is Nf15YG4808
if date is 2018-03-05,super password is r1IBak827
if date is 2018-03-06,super password is j9u7Ry9264
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still trying to get a camera to go with my floure
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still trying to buy camera if you tell me who makes them ill go direct this is the third time ive contacted you it is not good image for floureon this is for 2.4 GHz digital wireless system //////
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I think you will find these on eBay as I did floureon are the sellers of this based in china
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Yes you can search floureon on eBay or Amazon to learn more about our products.
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To learn more information please contact support@floureon.com
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I just purchased a H264, after I plug the power in the video shows a color bar graph, the bar graph goes off and an alarm starts to beep and a triangle with an exclamation sign in the middle lights up red.
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Please contact support@floureon.com for more help.
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I have a FLOUREON 8CH 960H CCTV OUTDOOR 900TVL IR CAMERA KIT with x 4 cameras. It is all set up and I can see the cameras on my TV screen but cannot work out how to get them to record. There is a hard drive connected within the box. I have a disc but do not know if I have to do something with this and just cannot figure out where to go with this. I have looked at all of the u-tube clips but they are about set up and I cannot find my exact model either.
Please help!
Many thanks
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When you finish installing hard drive , you need to enter Main Menu→ Advance → Storage to format hard drive and then you can set recording in the dvr .
If the DVR can not detect the hard driver, please confirm that your hard driver is SATA2, DVR may not be compatible with some SATA3 hard driver.
You can also install the hard drive to your PC check that whether it can be detected.
Then enter the Main Menu – Record – Record setting to set the recording mode.
Any other problem please contact support@floureon.com
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I have 2 ip floureon outdoor cameras hooked up via wifi and yesterday they both went down and now say offline. One is about 6 months old and the other 2 months old both the same camera. I have tried everything, any suggestions??
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Camera powered on press the reset button for 10 seconds restore it to default and then config it again.You can also connect the camera via Ethernet cable to try.
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i have a 8 ch h-264 it keeps saying not configured after couple onths of use. i have disconnected unplugged rebooted and changed wires. really am out of ideas. please help need these cams to work!!! thanks
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DVR channel is IP mode you need set up to Analog mode. Main menu – System – Digital – Channel type , set up to 8ch 1080N or 4ch 1080N
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Hello Support.
Can you please help me to reset the admin p/s for the DVR.
I had send couple emails to support@floureon.com. but not one reply back to me yet…
Thanks
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https://wp.me/p4MlcL-gY
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Hello, I just bought the floureon gps system. Wanted to say that I love it. However, how do I get map updates, thank you
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Map download:
North America: https://s3.amazonaws.com/ebayimg.appinthestore.com/001gary/North+America+2018.rar
Europe: https://s3.amazonaws.com/ebayimg.appinthestore.com/001gary/Europe+2018.rar
How to Update: https://s3.amazonaws.com/ebayimg.appinthestore.com/Floureon/upgrade-map.rar
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Do u have a super password for 05/16/2018
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if date is 2018-05-23,super password is lgUoF3125
if date is 2018-05-24,super password is byVnKb3416
if date is 2018-05-25,super password is zmotDf9143
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How do you send a screen shot of the lock out code if you don’t know where to send the screen shot could you send me a link so i can send the picture.
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I have been locked out from my account, emailed support with no reply. Please assist
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Input error password 3 times DVR will be locked.
If you get an error code please send it to support@floureon.com you will get the super password to unlock it.
If there is no error code and only appear “Account has been locked” , please use the following super password to unlock.
Base the date on the screen of DVR to select the correct super password.
When you input super password DVR will restore default setting. The default username is admin default password is no password(don’t input any password)
if date is 2018-06-07,super password is 4hLOoN7312
if date is 2018-06-08,super password is TfkA5D7929
if date is 2018-06-09,super password is vxLVir1000
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Product request…please make available the following cordless phone battery…
Floureon 3X Replacement Uniden BT-999 Battery 3.6V 1600mAh Ni-MH Fruit Green
amazon.co.uk/Floureon-Replacement-Uniden-Battery-1600mAh/dp/B009UO90AI
Thank you for your attention.
Have a Happy & Prosperous 2018 !! 🙂
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I am very sorry that this product has been discontinued.
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Hi is it possible I could get the super password of yourselves for a floureon h.264 today date is the 1st of July 2018 there is no error code to provide you with can you help me please
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if date is 2018-07-08,super password is P9XJGG1000
if date is 2018-07-09,super password is 46EwS17312
if date is 2018-07-10,super password is xgelPg7929
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Mi account is look i need help plis
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Please contact support@floureon.com for a new password.
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Hi can i please get the super password for todays date the 20-07-2018
Thanks
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if date is 2018-07-25,super password is 2f5J827929
if date is 2018-07-26,super password is bKo8Ky1000
if date is 2018-07-27,super password is 7zGjFo6531
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Hi,
Is the firmware on these units provided and updated by yourself? If so, is there any way to find out what the differences are / a change log?
And will FTP support be re-added? As previously was not working then updated firmware and it was removed completely.
Thanks
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Please contact support@floureon.com and provide the model label of your product.
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i have ave h 264 set up and it wnt hook up to my phone have n s9 and sttill no picture
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How to Set Up XMEYE on Your Mobile Phone for Remote Viewing
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Why does my cameras on phone not work while out of house but work while I am in house
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DNS of camera should be set up to 8.8.8.8/8.8.4.4
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I’m trying to connect to my camera via ethernet, to change some settings but it doesn’t I do t know the IP, please help to factory reset camera, it has no reset Button
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You need to install IP search tool on PC, then search for the camera IP address.
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for a system that you say is vert easy to install its a joke.i have a floureon 8 ch 1080 n ahd dvr 1500 tvl 720p 1.0mp camara that i havent been able to use for 6 mouths .please please please tell me what kind of monitor i need to make this #%#&# work.i feel like i have been scr###.thanks please email me the response.
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The default output resolution of DVR is 1280*1024,the monitor resolution must be higher than DVR.
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Hi I have the H 264 DVR with 1200 tvl cameras I was wondering if I upgraded my cameras to higher quality can this DVR handle that and will I get a better picture
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I don’t the channel type of your DVR, so i am not sure what camera works with it.
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